As you can tell, we’re always trying to get BETTER. We’d love to hear about your experiences at the BETTER Modell’s. Both the good and the bad please! What did we do right? What can we do BETTER? If you can tell us which store you went to it would be great too!
i went to queen center modells store to purchase shoes n there was a counter staff name of teresa & she was very very very rud & she didnt help me & she wasnt friendly & very horrible person she was,, i wil never ever go to tht store for shopping,, teresa was worst & bad staff at queens center store,,
I wanted to exchange the Celsius jacket that my dad bought for $70 for the Reebok system jacket advertised for $36 and exchange a XL Reebok sweater for a smaller size.
I went into the Fordham Road (store #
store and compared sizes of the sweater and went with a medium and walked over to where the jackets were.
I first looked at the Celsius jacket area to find a cheaper coat. I called over two associates that were standing near me and asked for help. The male associate quickly left and the female associate, Mercedes barely moved when I asked her about the prices on the jackets. She said that she didn’t know and that I would just have to look, not offering any further assistance. I then asked her if there was somebody else that was more familiar with the jackets.
I later went over to the Reebok jacket section in the store and saw a different price than the ad that I had. I went over to the cashier and asked for a price check – it was $60 not $36 as advertised.
Went on my phone to pull up a scan of the ad, and that showed the Reebok jacket for $36 not $60 and showed it to a female associate that had the circulars. I showed her the scan and she said that as the sale goes on, the prices go up. I said okay, but that was the only item advertised in the circular with a different price.
As I was leaving the store, the security guard asked to see my receipt. I showed him it and said that he saw me with 3 jackets. I told him I put it back and I took out the other jacket for the bag along with the receipt to show him.
As he looked at the receipts He asked me again about the supposed 3rd jacket. I him that I was looking to exchange the Celsius jacket for the reebok jacket for $36, so I could buy two jackets for the price of the one that I had.
I told him I put it back and he asked me where I put the jacket. I told him to come with me so that I can show him, he said that he cannot leave his post and asked a male associate to go along with me so that I can show him where the coat was. I complied.
I left the store upset, and I quickly decided return the jacket for a refund.
I went in line to make the return and Mercedes was at the register to process the return.
When the return receipt printed out, she asked me to fill it out. I asked since you already have my MVP number, don’t you already have that information? She replied, “just fill it out”.
I have been shopping at Modells for years and I have never had a negative experience before, until now.
I was saddened tonight. My grandson suffered a serious spinal cord injury at our high school football game on Saturday afternoon. He has been operated on (12-hour surgery) and is now going to be sent for rehab tomorrow. My daughter asked me to get a large group of clothing for him that he will now be needing for the rehab center. I went to my local Modell’s in Saddle Brook, NJ, and told the manager of our situation – THAT THIS 17-YEAR OLD KID IS NO LONGER ABLE TO WALK OR USE HIS HANDS – and he assigned us an associate to find what we needed. Then at the end of our shopping, with almost $400 worth of merchandise, I asked the manager if he would give us a discount. I knew I had some coupons home but our family is a little upside down right now and his answer was, “No, I couldn’t do that, no discount, nope.”
We have Eric Le Grand texting my grandson and planning to visit him at Kessler rehab; we have literally hundreds of people visiting him; we have had multiple newspaper stories (northjersey.com), yet you people have a store manager with no heart or decency who does not belong in a store that deals with sporting goods. People who play sports have a soul – this guy doesn’t.
I think that in the New Yorlk and New Jersy area, there should be more Mets items. When I visited a modells store in Union NJ there was one whole wall full of Yankees items and merchendice and in the litte corner was a little section for the Mets. Plus they only sold three players. David Wright, Johan Santana, and Ike Davis. It is not fair to the Mets fans for you to have one whole wall full of Yankees items and a little corner for the Mets. We need more Mets jerseys and more players. Add Murphy, Pagan, Tejada, Pelfrey, Isringhausen, Turner and Capuano.
From, Aroniaina
Hi,
I noticed that you don’t carry any more Smith’s Carpenter or Regular Fit Workwear Jeans in Black.
I’ve purchased these black jeans in the past and noticed recently non of your stores carry them anymore.
Would you be bringing that color option back anytime soon?
Thanks,
Calvin
not a complaint here, but a suggestion:
lakewood ( rte 70) store ………take a bit of quiet time to get footwear in order……….tends to gets all interspersed over time( naturally)………..but sizes and types in order would be an improvement…..
like shopping there, usually footwear and some training stuff.. thanks
hi
i really liked your stuff
do ship to israel?
how much it will be shipping one ascender softshell by EMS or Fedex.
if i buy 2 or 3?
thank u!!
how can you list cross training shoes by ‘top ranked’ when the vast majority of them have no reviews?
What are your criteria. To me this is a tease/cheat/waste of time which inclines me to look elsewhere
I RECENTLY VISITED THE MODELL’S LOCATED AT 795 Columbus Avenue New York, NY 10025..AND THE SERVICE THERE WAS EXCEPTIONAL!! AWESOME SERVICE I WAS GREETED AS SOON AS I WALKED IN BY SALES ASSOCIATE JOMAIRA. SHE SHOWED ME AROUND THE STORE BC IT WAS FAIRLY NEW AND THEY HAD GREAT SALES, SHE SIGNED ME UP FOR THE MVP AND TOLD ME THE BENEFITS OF BEING ONE. I WILL DEFINITELY RETURN TO THIS LOCATION IN SEARCH OF HER FOR MORE HELP!! I WAS HARDLY EVER A FAN OF THESE STORES BC I NEVER KNEW WHERE TO LOOK EXACTLY FOR THE PROPER THINGS BUT SHE DEFINITELY TURNED THAT AROUND FOR ME!! THANK YOU KINDLY FOR ALL YOUR ASSISTANCE!
DENISE RODRIGUEZ, 10/12/10
I love everything you’ve done to the store at
Reisterstown Road plaza. My only complaint is
why did you switch out Cap Barbell plates for Marcy plates in the training section?
Great Job! Honestly this was much needed, always good prices but the layout and organization was always a turn off. Now you have best of both worlds! Looking forward to my next local Modell’s visit!
I AM REACHING OUT TO MENBERS OF THE COMMUNITY IN ORDER TO ASK FOR SUPPORT OF THE MALLALY BASEBALL LITTLE LEAGUE,NUMBER EIN 27-1498210,EW CREATER THIS BASEBALL LEAGUE IN ORDE TO GET CHILDREN TOGETHER AND HELD THEM DEVELOP CITIZENSHIP,DISCIPLINE,TEAMWORK,WE ARE ASKING TO MADELL TO HELD US CONTINUE OUR LITTLE LEAGUE THROUGH SPONSORTE OR DONACIONS IF YOUR BUSINESS WOULD LIKE TO HELD US SUPPORT THE LEAGUE,PLEASE CONTACT FRANKLIN SANCHEZ AT 718-924-0426 JOSE SOSA AT 1917-645-6578 AT LEONARDO FERNANDEZ AT 646-408-7623 THANK YOUR CONSIDERATION.
SINCERELY,MULLALY BASEBALL LITTLE LEAGUE,WWW.AQUISEJUEGA.COM
I was wondering how to get a sports organization to be part of your Community Weekend. I am the sports director for the charles river YMCA in Needham, MA and would love to be part of this great event if it’s not too late.
Look forward to hearing from you!
Jen,
My name is Kelly Harvey and the Community Marketing Manager for Modell’s Sporting Goods. We’re all filled up for this round but I’d be happy to add you to the list for the next one.
I’d love to get you connected with Eric Friedberg, our Community Ambassador for New England. I believe he actually lives in the Newton area. Email me at KellyH@msgmail.com and we can talk about future opportunities.
I am inquiring about how the local sports programs were chosen to benefit and why their was no advertising to let programs register or sign up to benefit from this idea. We are a local soccer club within 15 miles of one of your stores who send all of our children to your location in Central Valley for their equipment. I would be lying if I didnt say how disappointed I am that not only was it opened but that one of the programs for the Central Valley store is also listed to benefit from the Middletown store as well.
Meghan Gilson
Meghan,
My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s Sporting Goods. Please shoot me an email with your contact information and we can discuss the process. I want to make sure we include your organization in the next Community Weekend. My email address is KellyH@msgmail.com.
How do the organizations get on the list for donations? I am involved with the Monsignor Donovan High School Baseball Team and we’d like to be included in next years list. Please let us know what we have to do.
Thanks in advance.
Carroll,
My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s Sporting Goods. Shoot me an email and I’ll explain how: KellyH@msgmail.com.
Would love to have our huge charity youth baseball tournament included in the program at your Paramus store on Rte. 17! Your company knows our organization and is a great supporter. This would be an awesome way to fundraise.
Website is http://www.memorialbenefit.org
Bergen County Charity Classic Baseball Tournament! 212 teams!
Thank you…
Lynne Pontillo, Board of Directors
BCCC
Lynne,
I’d like to introduce you to Megan Steinberger. She’s the local Community Ambassador for Northern NJ. Shoot her an email at MeganS@msgmail.com and we can start working together on future fundraising programs. Have you ever signed up for the Modell’s Sporting Goods Team Weeks program?
How do you register your organization for this program? It would be through the South Attleboro, MA store.
Brian,
Very glad you emailed me today.Looking forward to working with you in the future.
West Orange HIgh School Music Boosters (West Orange NJ) is an active, large parent-faculty organization. Band kids also play sports and are out on the field in the cold (UnderArmour). I would like to ask that you include our organization in this fundraiser. We are a 5013C.
Anne,
I got your email. Looking forward to speaking with you!
What community program does the Newton NJ store donate to?
Irene,
I just noticed that we listed our Newton, NJ store under Massachusetts. We also have a store in Newton, Massachusetts so I think that’s why we had a little confusion. We’re going to fix it shortly. The organizations for Newton, NJ are Stillwater-Fredon Youth Baseball and Sussex Wantage Youth Baseball. Please shoot me an email so we can discuss future opportunities.
My email is KellyH@msgmail.com.
how does an organization get enrolled in the Community Weekend?
Larry,
You can email me too at KellyH@msgmail.com! My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s Sporting Goods. We’re all filled up for this Community Weekend but I’m happy to introduce you to another fundraising program we have for teams, leagues, schools and non profits that runs year round! I’d also like to get your info for the next Community Weekend we may run.
I run a CYO sports program at Our Lady of the Snows in N. Floral Park, NY. How woudl I get my program included in future community weekend programs? We have hundreds of families that could participate.
Mike,
Please feel free to email me like Jed said. I’d like to introduce you to your local Community Ambassador for Long Island, Bobby Jackson. He works with a bunch of organizations in Floral Park and I’m sure he’d love to work with you as well.
Hey guys,
So excited everyone is looking forward to Community Weekend. If you’re interested in hearing more about it, how the organizations were chosen for this round, how we can sponsor your organization and/or how you can be considered for next Community Weekend (this is a mouthful by the way!) contact Kelly Harvey – kellyh@msgmail.com.
THANKS!!! -Jed
tHIS IS GREAT?? MY SON’S LITTLE LEAGUE TEAM IS NOT LISTED. HOW DO WE GO ABOUT DOING THIS? CAN THIS STILL BE DONE-PRIOR TO THE COMMUNITY WEEKEND?
Catherine,
I’m glad you like the event! We’re all filled up for this Community Weekend event but I’d love to chat with you about other fundraising and sponsorship programs we have year round. Please feel free to email me at KellyH@msgmail.com. Looking forward to hearing from you!
This sounds like a wonderful community building event. I’m a program director at at the South Mountain YMCA in Maplewood, NJ. How do I get my organization’s youth sports program on the list to receive donations. I never saw or received any information about this that i am aware of. How was it made known to NJ non profits about this opportunity? Did you send out information to us? I don’t see any other NJ YMCA’s on the list. Were we given the opportunity to register? Thank you.
David,
My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s SG. We’re all filled up for this Community Weekend but please shoot me an email tomorrow at KellyH@msgmail.com. What Modell’s location do you typically shop at? I live in the area and I’d like to introduce you to your local community ambassador Jason Karlowski. He can discuss our Team Weeks program (another fundraising program we have year round) and sponsorship opportunities.
How does our non-profit soccer organization get on the list of local youth sports programs? We are located in Woodland Park (formerly West Paterson) NJ. I have listed our website above. Thank you.
Barbara,
My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s SG. We’re all filled up for this Community Weekend but please shoot me an email tomorrow KellyH@msgmail.com to discuss future opportunities. Have you ever heard about our Team Weeks program? It’s a discount/fundraising program that very similar to Community Weekend and we run it year round!
I was wondering how to get a sports organization to be part of your Community Weekend. I am the treasurer and webmaster for Allendale Recreation and would love to send our community to your store that weekend
Deirdre,
My name is Kelly Harvey and I’m the Community Marketing Manager for Modell’s SG. We’re unfortunately all filled up for this Community Weekend but please shoot me an email tomorrow and I’ll explain another fundraising program we have for teams, leagues, schools and non profits. My email address is KellyH@msgmail.com.
When does Times Square get fixed up?
Hey Jay,
We’re planning now! Stay tuned!
Congrats guys. Long time MVP’er. Video looks great. Need me a new pair of shoes. GOTTA GO TO MO’S!
MR. MO and team,
I shopped at your store in lake success in LI New York. I went in today and one of the staff told me about this site after I told them how much I liked the changes. I’ve shopped at Mo’s a long time and the changes were incredibly needed and you guys did a bang up job. Seriously, I can’t say enough good things. I found everything I was looking for with ease, something that wasn’t that easy before.
Just wanted to say thank you and good job.
I agree with you all the way Owen. I love going into the Lake Success Store, I have met many great people through the years that work there.(Theresa,Milford,Pat,Phill) Even when I’m not myself, going in their makes me feel at home. I was there last week to look for some a Nike outfit, and was surprised to see the store changed over.. I Love it. I cannot believe its the same Modells I shopped at before.. Thank You for making my shopping experience even better!! GOTTA GO TO MO’S!!
P.S I LOVE THE JINGLE!